Worldline Online Payments Platform

All Systems Operational

Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
AIB Operational
ANZ Bank Operational
Arkea Operational
Aurora Operational
Banque Postale Operational
Bambora Operational
Banco Sabadell Operational
Banque Populaire, Caisse d'Epargne, BRED Operational
Barclays Operational
BBVA Operational
BNG Bank Operational
BNL Positivity Operational
BNP Paribas Operational
BS Payone Operational
Caisse d’Epargne Operational
Caixa Catalunya Operational
Card Complete Operational
Carrefour Banque Operational
Cielo Operational
CMI Operational
Crédit du Nord Operational
Chase Paymentech Operational
Crédit Agricole Operational
Crédit Mutuel, CIC, BECM Operational
COFIDIS Operational
Cofinoga Operational
Concardis Operational
Elavon Operational
Europabank Operational
European Merchant Services (EMS) Operational
Evo Payments Operational
First Data (Merchant Solutions) Operational
Global Payments Operational
HSBC Operational
Ikano Operational
Intersolve Operational
ING Operational
JCB Operational
La Caixa Operational
La Poste Operational
LCL Operational
Limonetik Operational
Lloyd Operational
M&S Bank Operational
Nexi Operational
Paysquare BV Operational
PostFinance Operational
Redsys Operational
90 days ago
100.0 % uptime
Today
Santander Operational
SBSA Operational
SIX Payment Services Operational
Société Générale Operational
Teller (Nets) Operational
Trésor Public - Banque de France Operational
Unicre Operational
UOB Operational
Westpac Operational
Wirecard AG Operational
Worldline Operational
WorldPay Operational
Worldline Fraud expert service Operational
Portals & reporting Operational
SMB Merchant Portal Operational
Back Office Ogone Operational
MyPerformance Operational
Financial clearing and settlement service (Collect) Operational
Support Site (https://epayments-support.ingenico.com/) Operational
Payment methods solutions Operational
AIRPLUS Operational
AliPay Operational
American Express Operational
Apple Pay Operational
Bancontact Operational
Belfius Direct Net Operational
Carte bancaire Operational
CBC / KBC Online Operational
Cetelem Operational
Diners Club Operational
DISCOVER Operational
EPS Operational
Facilipay Operational
Gift Cards ? Operational
Giropay Operational
iDEAL Operational
ING Home'Pay Operational
JCB Operational
Klarna Operational
Maestro Operational
M&S Budget Card Operational
M&S Charge Card Operational
M&S Credit Card Operational
M&S Debit Card Operational
Mastercard Operational
Multibanco Operational
PassES Operational
PayPal Operational
Paysafecard Operational
PostFinance E-finance Operational
PostFinance Card Operational
SEPA Direct Debit Operational
Sofinco Operational
SOFORT Banking Operational
Spirit Of Cadeau Operational
TWINT Operational
VISA Operational
Payment integrations Operational
Direct Server to server API Operational
Direct Client API Operational
Direct Hosted Payment Pages Operational
Direct Hosted Tokenization Pages Operational
Worldline Batch transaction processing Operational
Worldline e-Terminal Operational
Worldline Ecommerce Payment Pages Operational
Worldline DirectLink API's Operational
Worldline FlexCheckout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Update of our PRODUCTION database 27/02/2025 Feb 27, 2025 05:30-06:30 CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Therefore, we plan an update of our PRODUCTION database on 27/02/2025, between 05:30 and 06:30 CET.

Impact on your PRODUCTION account:

The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.

Posted on Feb 12, 2025 - 12:03 CET

Planned maintenance at Worldline: slight interruptions possible Mar 3, 2025 00:30-04:30 CET

Please be informed about upcoming maintenance at Worldline.

The maintenance is announced for 03/03/2025 between 00:30 and 04:30 CET.

During the indicated period, your customers may experience slight interruptions with performing online transaction authorisations for all payment schemes (Bancontact, Maestro, Visa, Mastercard, Mastercard Debit and Visa Debit) via Worldline acquiring.

There is no action nor change required from your side.

Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.

Thank you for your understanding, and we regret any inconvenience this may cause.

Posted on Feb 21, 2025 - 11:10 CET

Planned maintenance at Worldline: No impact foreseen Mar 3, 2025 08:00-17:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Feb 21, 2025 - 16:19 CET
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment.
Please be informed about upcoming maintenance at Worldline.

The maintenance is announced for 03/03/2025 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.

Please forward this information to your technical department.

Feb 21, 2025 - 16:17 CET

Planned maintenance at Worldline: No impact foreseen Mar 4, 2025 08:00-17:00 CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment.
Please be informed about upcoming maintenance at Worldline.

The maintenance is announced for 04/03/2025 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.

Please forward this information to your technical department.

Posted on Feb 21, 2025 - 16:51 CET

Update: Planned maintenance at Worldline: No impact foreseen Mar 5, 2025 08:00-17:00 CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment.
Please be informed about upcoming maintenance at Worldline.

The maintenance is announced for 05/03/2025 between 08:00 and 17:00 CET (instead of 04/03/2025).

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.

Please forward this information to your technical department.

Posted on Feb 27, 2025 - 12:34 CET

Planned maintenance at Worldline: No impact foreseen Mar 6, 2025 08:00-17:00 CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment.
Please be informed about upcoming maintenance at Worldline.

The maintenance is announced for 06/03/2025 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.

Please forward this information to your technical department.

Posted on Feb 21, 2025 - 16:55 CET

Planned maintenance at Worldline: No impact foreseen Mar 24, 2025 08:00-17:00 CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The upcoming maintenance is announced for 24/03/2025 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.

Please forward this information to your technical department.

Posted on Mar 10, 2025 - 11:44 CET

Important: Worldline WLOP Statuspage URL update on Wednesday, 2 April 2025 Apr 2, 2025 08:45-09:00 CEST

Update - We wish to remind you that tomorrow, Wednesday, 2 April 2025, Worldline WLOP Statuspage will change its URL address from https://ingenico-ogone.statuspage.io/ to https://wlop.status.worldline-solutions.com.

The update will take place tomorrow between 08:45 and 09:00 am CEST. During this timeframe, our Statuspage will remain operational and there is no impact foreseen on receiving notifications on incidents, maintenances, changes etc.

The new URL will become applicable as of 09:00 am CEST. We will confirm once the change is successfully executed.

Thank for your collaboration during this transition period.

Apr 01, 2025 - 09:26 CEST
Update - REMINDER:
Our company and its products are constantly evolving to provide you with an innovative, secure and reliable online payment platform. Part of this includes keeping all our products’ and communications’ domains up to date.

Due to it, we wish to remind you that on Wednesday, 2 April 2025, the URL address of Statuspage related to Worldline Online Payments platform (WLOP) will be updated from https://ingenico-ogone.statuspage.io/ to https://wlop.status.worldline-solutions.com.

When will it take place?
The update will take place on Wednesday, 2 April 2025 between 08:45 and 09:00 am CET. During this timeframe, our Statuspage will remain operational and there is no impact foreseen on receiving notifications on incidents, maintenances, changes etc.

As of Wednesday, 2 April 2025 at 09:00 am CET, a new URL will become applicable. We will confirm once the change is successfully executed.

Is there any action required for me?
We encourage you to save the new link (https://wlop.status.worldline-solutions.com), and update your webpage bookmark accordingly as of Wednesday, 2 April 2025 at 09:00 am CET.

IMPORTANT:
We confirm that you will NOT have to subscribe to the new Statuspage URL address nor components again. Your current subscription and choice of notification channels (e-mail, SMS etc.) will remain applicable. The only action required for you will be to save the new link in your webpage bookmarks.

Thank for your understanding and collaboration during this transition period.

Mar 25, 2025 - 10:39 CET
Scheduled - Our company and its products are constantly evolving to provide you with an innovative, secure
and reliable online payment platform. Part of this includes keeping all our products’ and
communications’ domains up to date.

Due to it, we wish to inform you that on Wednesday, 2 April 2025, the URL address of Statuspage
related to Worldline Online Payments platform (WLOP) will be updated from https://ingenico-ogone.statuspage.io to https://wlop.status.worldline-solutions.com.

When will it take place?
The update will take place on Wednesday, 2 April 2025 between 08:45 and 09:00 am CET. During
this timeframe, our Statuspage will remain operational and there is no impact foreseen on
receiving notifications on incidents, maintenances, changes etc.

As of Wednesday, 2 April 2025 at 09:00 am CET, a new URL (https://wlop.status.worldline-solutions.com) will become applicable. We will confirm once the change is successfully executed.

Is there any action required for me?
We encourage you to save the new link (https://wlop.status.worldline-solutions.com), and update
your webpage bookmark accordingly as of Wednesday, 2 April 2025 at 09:00 am CET.

IMPORTANT:
We confirm that you will NOT have to subscribe to the new Statuspage URL address nor
components again. Your current subscription and choice of notification channels (e-mail, SMS
etc.) will remain applicable. The only action required for you will be to save the new link in your
webpage bookmarks.

Thank you for your understanding and collaboration during this transition period.

Mar 18, 2025 - 15:16 CET

Planned maintenance at Worldline: No impact foreseen Apr 3, 2025 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 03/04/2025 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CEST.

Please forward this information to your technical department.

Posted on Mar 20, 2025 - 10:55 CET

Planned maintenance at Worldline: No impact foreseen Apr 7, 2025 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 07/04/2025 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CEST.

Please forward this information to your technical department.

Posted on Mar 24, 2025 - 13:11 CET

Planned maintenance at Worldline: No impact foreseen Apr 15, 2025 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 15/04/2025 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Posted on Apr 01, 2025 - 08:55 CEST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Completed - The scheduled maintenance has been completed.
Apr 1, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 01/04/2025 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Mar 18, 09:22 CET
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 CET
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 27/03/2025 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.

Please forward this information to your technical department.

Mar 13, 12:14 CET
Completed - The scheduled maintenance has been completed.
Mar 27, 06:30 CET
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Therefore, we plan an update of our PRODUCTION database on 27/03/2025, between 05:30 and 06:30 CET.

Impact on your PRODUCTION account:

The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.

Mar 13, 09:22 CET
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 13:30 CET
Scheduled - Please be informed about a maintenance planned at Worldline.

The maintenance activities will take place in one of our datacenters on 26/03/2025 between 07:30 and 13:30 CET.

There is no impact foreseen in the PRODUCTION environment.

The maintenance will not affect payments processing and there is no action nor change required from your side.

Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.

Thank you for your understanding.

Mar 12, 07:48 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Resolved - We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 03:35 and 08:12 CET on 23/03/2025.

All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

The service has been restored to normal operating conditions.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Mar 23, 11:39 CET
Update - We are continuing to work on a fix for this issue.
Mar 23, 05:34 CET
Identified - Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 03:35 CET.

Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

Mar 23, 05:20 CET
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Redsys on 20/03/2025 between 15:12 CET and 19:42 CET.

We confirm that as of 19:42 CET on 20/03/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Mar 21, 10:56 CET
Identified - We would like to inform you about an ongoing issue with Redsys transaction processing as from 15:12 CET on 20/03/2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Mar 20, 16:43 CET
Mar 20, 2025
Mar 19, 2025
Resolved - Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 05/03/2025 09:46 CET and 19/03/2025 09:59 CET.

We confirm that as of 09:59 CET on 19/03/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Mar 19, 16:23 CET
Identified - Please be informed that due to an ongoing technical issue on 05/03/2025 since 09:46 CET, some of your transactions may be set to an incomplete or invalid status.

We are investigating the situation with the highest priority.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

Mar 17, 17:01 CET
Completed - The scheduled maintenance has been completed.
Mar 19, 15:30 CET
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 19/03/2025, between 14:30 and 15:30 CET.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.

Mar 5, 07:47 CET