In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Therefore, we plan an update of our PRODUCTION database on 27/02/2025, between 05:30 and 06:30 CET.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Feb 12, 2025 - 12:03 CET
Please be informed about upcoming maintenance at Worldline.
The maintenance is announced for 03/03/2025 between 00:30 and 04:30 CET.
During the indicated period, your customers may experience slight interruptions with performing online transaction authorisations for all payment schemes (Bancontact, Maestro, Visa, Mastercard, Mastercard Debit and Visa Debit) via Worldline acquiring.
There is no action nor change required from your side.
Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.
Thank you for your understanding, and we regret any inconvenience this may cause. Posted on
Feb 21, 2025 - 11:10 CET
Update -
We will be undergoing scheduled maintenance during this time.
Feb 21, 2025 - 16:19 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment. Please be informed about upcoming maintenance at Worldline.
The maintenance is announced for 03/03/2025 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.
Please forward this information to your technical department.
Feb 21, 2025 - 16:17 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment. Please be informed about upcoming maintenance at Worldline.
The maintenance is announced for 04/03/2025 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.
Please forward this information to your technical department. Posted on
Feb 21, 2025 - 16:51 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment. Please be informed about upcoming maintenance at Worldline.
The maintenance is announced for 05/03/2025 between 08:00 and 17:00 CET (instead of 04/03/2025).
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.
Please forward this information to your technical department. Posted on
Feb 27, 2025 - 12:34 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our PRODUCTION environment. Please be informed about upcoming maintenance at Worldline.
The maintenance is announced for 06/03/2025 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.
Please forward this information to your technical department. Posted on
Feb 21, 2025 - 16:55 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The upcoming maintenance is announced for 24/03/2025 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.
Please forward this information to your technical department. Posted on
Mar 10, 2025 - 11:44 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 07/04/2025 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CEST.
Please forward this information to your technical department. Posted on
Mar 24, 2025 - 13:11 CET
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 15/04/2025 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department. Posted on
Apr 01, 2025 - 08:55 CEST
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Please be informed that an update will take place to the TEST & Archives databases on 16/04/2025, between 14:30 and 15:30 CEST.
Impact on your TEST account:
The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions. Posted on
Apr 02, 2025 - 09:19 CEST
Completed -
The scheduled maintenance has been completed.
Apr 3, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 03/04/2025 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CEST.
Please forward this information to your technical department.
Mar 20, 10:55 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 03/04/2025 between 15:12 and 15:39 CEST.
We confirm that as of 15:39 CEST on 03/04/2025, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Apr 3, 16:07 CEST
We encourage you to save this link and update your webpage bookmark accordingly.
IMPORTANT: We also confirm that you do NOT have to subscribe to the new Statuspage URL address nor components again. Your current subscription and choice of notification channels (e-mail, SMS etc.) remains applicable. The only action required for you is to save the new link in your webpage bookmarks.
Thank for your collaboration during this transition period.
Apr 2, 09:10 CEST
The update will take place tomorrow between 08:45 and 09:00 am CEST. During this timeframe, our Statuspage will remain operational and there is no impact foreseen on receiving notifications on incidents, maintenances, changes etc.
The new URL will become applicable as of 09:00 am CEST. We will confirm once the change is successfully executed.
Thank for your collaboration during this transition period.
Apr 1, 09:26 CEST
Update -
REMINDER: Our company and its products are constantly evolving to provide you with an innovative, secure and reliable online payment platform. Part of this includes keeping all our products’ and communications’ domains up to date.
When will it take place? The update will take place on Wednesday, 2 April 2025 between 08:45 and 09:00 am CET. During this timeframe, our Statuspage will remain operational and there is no impact foreseen on receiving notifications on incidents, maintenances, changes etc.
As of Wednesday, 2 April 2025 at 09:00 am CET, a new URL will become applicable. We will confirm once the change is successfully executed.
Is there any action required for me? We encourage you to save the new link (https://wlop.status.worldline-solutions.com), and update your webpage bookmark accordingly as of Wednesday, 2 April 2025 at 09:00 am CET.
IMPORTANT: We confirm that you will NOT have to subscribe to the new Statuspage URL address nor components again. Your current subscription and choice of notification channels (e-mail, SMS etc.) will remain applicable. The only action required for you will be to save the new link in your webpage bookmarks.
Thank for your understanding and collaboration during this transition period.
Mar 25, 10:39 CET
Scheduled -
Our company and its products are constantly evolving to provide you with an innovative, secure and reliable online payment platform. Part of this includes keeping all our products’ and communications’ domains up to date.
When will it take place? The update will take place on Wednesday, 2 April 2025 between 08:45 and 09:00 am CET. During this timeframe, our Statuspage will remain operational and there is no impact foreseen on receiving notifications on incidents, maintenances, changes etc.
As of Wednesday, 2 April 2025 at 09:00 am CET, a new URL (https://wlop.status.worldline-solutions.com) will become applicable. We will confirm once the change is successfully executed.
Is there any action required for me? We encourage you to save the new link (https://wlop.status.worldline-solutions.com), and update your webpage bookmark accordingly as of Wednesday, 2 April 2025 at 09:00 am CET.
IMPORTANT: We confirm that you will NOT have to subscribe to the new Statuspage URL address nor components again. Your current subscription and choice of notification channels (e-mail, SMS etc.) will remain applicable. The only action required for you will be to save the new link in your webpage bookmarks.
Thank you for your understanding and collaboration during this transition period.
Mar 18, 15:16 CET
Completed -
The scheduled maintenance has been completed.
Apr 1, 17:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 08:00 CEST
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.
The maintenance is announced for 01/04/2025 between 08:00 and 17:00 CEST.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.
Please forward this information to your technical department.
Mar 18, 09:22 CET
Completed -
The scheduled maintenance has been completed.
Mar 27, 17:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.
The maintenance is announced for 27/03/2025 between 08:00 and 17:00 CET.
No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 17:00 CET.
Please forward this information to your technical department.
Mar 13, 12:14 CET
Completed -
The scheduled maintenance has been completed.
Mar 27, 06:30 CET
Scheduled -
In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.
Therefore, we plan an update of our PRODUCTION database on 27/03/2025, between 05:30 and 06:30 CET.
Impact on your PRODUCTION account:
The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.
We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe
During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.
To minimize the impact on your business, all updates are always performed during off-peak time frames.
We apologise for any inconvenience resulting from the timing of this update
Please don't hesitate to contact us in case you have any questions.
Mar 13, 09:22 CET
Resolved -
We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 03:35 and 08:12 CET on 23/03/2025.
All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.
The service has been restored to normal operating conditions.
We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Mar 23, 11:39 CET
Update -
We are continuing to work on a fix for this issue.
Mar 23, 05:34 CET
Identified -
Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 03:35 CET.
Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.
An update will be provided shortly.
We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Mar 23, 05:20 CET
Resolved -
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Redsys on 20/03/2025 between 15:12 CET and 19:42 CET.
We confirm that as of 19:42 CET on 20/03/2025, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
Mar 21, 10:56 CET
Identified -
We would like to inform you about an ongoing issue with Redsys transaction processing as from 15:12 CET on 20/03/2025.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Mar 20, 16:43 CET