Worldline Online Payments Platform

All Systems Operational

Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
AIB Operational
ANZ Bank Operational
Arkea Operational
Aurora Operational
Banque Postale Operational
Bambora Operational
Banco Sabadell Operational
Banque Populaire, Caisse d'Epargne, BRED Operational
Barclays Operational
BBVA Operational
BNG Bank Operational
BNL Positivity Operational
BNP Paribas Operational
Caisse d’Epargne Operational
Caixa Catalunya Operational
Card Complete Operational
Carrefour Banque Operational
Cielo Operational
CMI Operational
Crédit du Nord Operational
Chase Paymentech Operational
Crédit Agricole Operational
Crédit Mutuel, CIC, BECM Operational
COFIDIS Operational
Cofinoga Operational
Elavon Operational
Europabank Operational
European Merchant Services (EMS) Operational
Evo Payments Operational
First Data (Merchant Solutions) Operational
Global Payments Operational
HSBC Operational
Ikano Operational
Intersolve Operational
ING Operational
JCB Operational
La Caixa Operational
La Poste France Operational
LCL Operational
Limonetik Operational
Lloyd Operational
M&S Bank Operational
Nexi (Concardis) Operational
Nexi Operational
PAYONE Operational
Paysquare BV Operational
PostFinance Operational
Redsys Operational
90 days ago
100.0 % uptime
Today
Santander Operational
SBSA Operational
SIX Payment Services Operational
Société Générale Operational
Teller (Nets) Operational
Trésor Public - Banque de France Operational
Unicre Operational
UOB Operational
Westpac Operational
Worldline Operational
WorldPay Operational
Worldline Fraud expert service Operational
Portals & reporting Operational
Back Office Ogone Operational
e-Portal Operational
SMB Merchant Portal Operational
MyPerformance Operational
Financial clearing and settlement service (Collect) Operational
Direct Support Site (https://docs.direct.worldline-solutions.com/) Operational
Legacy Support Site (https://support.legacy.worldline-solutions.com/) Operational
Payment methods solutions Operational
AIRPLUS Operational
AliPay Operational
American Express Operational
Apple Pay Operational
Bancontact Operational
Belfius Direct Net Operational
Bizum Operational
Carte bancaire Operational
CBC / KBC Online Operational
Cetelem Operational
Diners Club Operational
DISCOVER Operational
EPS Operational
Facilipay Operational
Gift Cards Operational
Giropay Operational
iDEAL Operational
ING Home'Pay Operational
JCB Operational
Klarna Operational
Maestro Operational
M&S Budget Card Operational
M&S Charge Card Operational
M&S Credit Card Operational
M&S Debit Card Operational
Mastercard Operational
Multibanco Operational
PassES Operational
PayPal Operational
Paysafecard Operational
PostFinance E-finance Operational
PostFinance Card Operational
SEPA Direct Debit Operational
Sofinco Operational
Spirit Of Cadeau Operational
TWINT Operational
VISA Operational
Payment integrations Operational
Direct Server to server API Operational
Direct Client API Operational
Direct Hosted Payment Pages Operational
Direct Hosted Tokenization Pages Operational
Worldline Batch transaction processing Operational
Worldline e-Terminal Operational
Worldline Ecommerce Payment Pages Operational
Worldline DirectLink API's Operational
Worldline FlexCheckout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Database indexing in TEST on 24/03/2026 CANCELLED Mar 24, 2026 03:00-04:00 CET

Please be informed that the previously announced maintenance at Worldline in the TEST environment, initially scheduled for 24/03/2026 between 03:00 and 04:30 CET, has been CANCELLED.

By this notification we wish to confirm that no related maintenance activities will take place during the above-mentioned timeframe.

Thank you for your understanding.

Posted on Mar 17, 2026 - 08:13 CET

Planned maintenance at Worldline: No impact foreseen May 19, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 19/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Posted on May 05, 2026 - 08:37 CEST

Update of our TEST & Archives database on 20/05/2026 May 20, 2026 14:30-15:30 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 20/05/2026, between 14:30 and 15:30 CEST.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.

Posted on May 06, 2026 - 08:58 CEST

Planned maintenance at Worldline: No impact foreseen May 25, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 25/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Posted on May 12, 2026 - 09:29 CEST

Planned maintenance at Worldline: No impact foreseen May 25, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 25/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Posted on May 11, 2026 - 13:35 CEST

Update of our TEST database on 26/05/2026 May 26, 2026 03:00-04:30 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our TEST environment.

Therefore, we plan a maintenance activity which will take place in our TEST database on 26/05/2026 between 03:00 and 04:30 CEST.

Impact on your TEST account:

The TEST environment might encounter slight interruptions expected to last less than a minute.

During the update, our dedicated team of experts will monitor all processes closely to ensure that the maintenance is successfully completed.

Please don't hesitate to contact us in case you have any questions.

Thank you for your understanding and we apologize for any inconvenience caused.

Posted on May 12, 2026 - 09:28 CEST

Planned maintenance at Worldline: No impact foreseen May 27, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 27/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Posted on May 13, 2026 - 08:37 CEST

Update of our PRODUCTION database on 28/05/2026 May 28, 2026 05:30-06:30 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Therefore, we plan an update of our PRODUCTION database on 28/05/2026, between 05:30 and 06:30 CEST.

Impact on your PRODUCTION account:

The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.

Posted on May 14, 2026 - 09:01 CEST
May 17, 2026

No incidents reported today.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Completed - The scheduled maintenance has been completed.
May 10, 10:00 CEST
Scheduled - Worldline has been informed about upcoming maintenance at PostFinance.

The maintenance is announced for 09/05/2026 at 18:00 until 10/05/2026 at 10:00 CEST.

During the indicated period your customers may experience slight interruptions in the connection to the payment systems.

Please forward this information to your technical department.

May 7, 11:46 CEST
Completed - The scheduled maintenance has been completed.
May 10, 03:00 CEST
Scheduled - Worldline has been informed about upcoming maintenance at PostFinance.

The maintenance is announced for 10/05/2026 between 02:00 and 03:00 CEST.

During the indicated period your customers may experience slight interruptions in the connection to the payment systems.

Please forward this information to your technical department.

May 7, 11:37 CEST
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Completed - The scheduled maintenance has been completed.
May 6, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 06/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Apr 22, 09:28 CEST
May 5, 2026
Completed - The scheduled maintenance has been completed.
May 5, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 12:00 CEST
Scheduled - Please be informed about upcoming maintenance at Worldline for PROD environment.

The maintenance is announced for 05/05/2026 between 12:00 and 13:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 12:00 CEST.

Please forward this information to your technical department.

Apr 30, 16:17 CEST
May 4, 2026
Completed - The scheduled maintenance has been completed.
May 4, 17:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 04/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Apr 20, 10:34 CEST
Completed - The scheduled maintenance has been completed.
May 4, 17:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 04/05/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.

Apr 20, 08:23 CEST
Resolved - We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 12:35 and 12:50 CEST (04/05/2026).

All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

The service has been restored to normal operating conditions.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.

May 4, 13:53 CEST
Completed - The scheduled maintenance has been completed.
May 4, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 10:00 CEST
Scheduled - Please be informed about upcoming maintenance at Worldline for PROD environment.

The maintenance is announced for 04/05/2026 between 10:00 and 12:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 10:00 CEST.

Please forward this information to your technical department.

Apr 30, 16:21 CEST
May 3, 2026

No incidents reported.