Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Acquiring solutions Operational
AIB Operational
ANZ Bank Operational
Arkea Operational
Aurora Operational
Banque Postale Operational
Bambora Operational
Banco Sabadell Operational
Banque Populaire, Caisse d'Epargne, BRED Operational
Barclays Operational
BBVA Operational
BNG Bank Operational
BNL Positivity Operational
BNP Paribas Operational
Caisse d’Epargne Operational
Caixa Catalunya Operational
Card Complete Operational
Carrefour Banque Operational
Cielo Operational
CMI Operational
Crédit du Nord Operational
Chase Paymentech Operational
Crédit Agricole Operational
Crédit Mutuel, CIC, BECM Operational
COFIDIS Operational
Cofinoga Operational
Elavon Operational
Europabank Operational
European Merchant Services (EMS) Operational
Evo Payments Operational
First Data (Merchant Solutions) Operational
Global Payments Operational
HSBC Operational
Ikano Operational
Intersolve Operational
ING Operational
JCB Operational
La Caixa Operational
La Poste France Operational
LCL Operational
Limonetik Operational
Lloyd Operational
M&S Bank Operational
Nexi (Concardis) Operational
Nexi Operational
PAYONE Operational
Paysquare BV Operational
PostFinance Operational
Redsys Operational
Santander Operational
SBSA Operational
SIX Payment Services Operational
Société Générale Operational
Teller (Nets) Operational
Trésor Public - Banque de France Operational
Unicre Operational
UOB Operational
Westpac Operational
Worldline Operational
WorldPay Operational
Worldline Fraud expert service Operational
Portals & reporting Operational
Back Office Ogone Operational
e-Portal Operational
SMB Merchant Portal Operational
MyPerformance Operational
Financial clearing and settlement service (Collect) Operational
Direct Support Site (https://docs.direct.worldline-solutions.com/) Operational
Legacy Support Site (https://support.legacy.worldline-solutions.com/) Operational
Payment methods solutions Operational
AIRPLUS Operational
AliPay Operational
American Express Operational
Apple Pay Operational
Bancontact Operational
Belfius Direct Net Operational
Bizum Operational
Carte bancaire Operational
CBC / KBC Online Operational
Cetelem Operational
Diners Club Operational
DISCOVER Operational
EPS Operational
Facilipay Operational
Gift Cards Operational
Giropay Operational
iDEAL Operational
ING Home'Pay Operational
JCB Operational
Klarna Operational
Maestro Operational
M&S Budget Card Operational
M&S Charge Card Operational
M&S Credit Card Operational
M&S Debit Card Operational
Mastercard Operational
Multibanco Operational
PassES Operational
PayPal Operational
Paysafecard Operational
PostFinance E-finance Operational
PostFinance Card Operational
SEPA Direct Debit Operational
Sofinco Operational
Spirit Of Cadeau Operational
TWINT Operational
VISA Operational
Payment integrations Degraded Performance
Direct Server to server API Degraded Performance
Direct Client API Degraded Performance
Direct Hosted Payment Pages Degraded Performance
Direct Hosted Tokenization Pages Degraded Performance
Worldline Batch transaction processing Operational
Worldline e-Terminal Operational
Worldline Ecommerce Payment Pages Operational
Worldline DirectLink API's Operational
Worldline FlexCheckout Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance at Worldline: No impact foreseen Sep 15, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 15/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Posted on Sep 01, 2026 - 08:32 CEST

Planned maintenance at Worldline: No impact foreseen Sep 21, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Posted on Sep 07, 2026 - 11:10 CEST

Planned maintenance at Worldline: No impact foreseen Sep 21, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Posted on Sep 07, 2026 - 09:04 CEST

Planned maintenance at Worldline: No impact foreseen Sep 23, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 23/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Posted on Sep 09, 2026 - 09:42 CEST

Update of our TEST & Archives database on 23/09/2026 Sep 23, 2026 14:30-15:30 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 23/09/2026, between 14:30 and 15:30 CEST.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.
Posted on Sep 09, 2026 - 09:44 CEST

Planned maintenance at Worldline: No impact foreseen Sep 28, 2026 08:00-17:00 CEST

In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 28/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Posted on Sep 14, 2026 - 09:36 CEST

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Delayed settlements for Crédit Mutuel transactions
Resolved - Our systems have detected that the Crédit Mutuel transaction settlement file dated from 08/09/2026, 19:54 CEST has been rejected.

We confirm that the settlement has been successfully resubmitted to the acquirer on 09/09/2026.

The proceeds of the transactions involved will be credited to your account 1 day later than usual.

We regret the situation and any potential inconvenience.
Sep 10, 08:06 CEST
Identified - Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.
Sep 9, 09:00 CEST

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Sep 7, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 07/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Aug 24, 12:21 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Service interruption with Trésor Public
Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Trésor Public on 04/09/2026 between 10:59 and 11:18 CEST.

We confirm that as of 11:18 CEST on 04/06/2026, normal service has been resumed and your customers will now be able to make payments normally.

We confirm that the issue has an external responsibility (independent of Worldline).
Sep 4, 11:39 CEST
Identified - We would like to inform you about an ongoing issue with Trésor Public transaction processing as from 10:59 CEST on 04/09/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We confirm that the issue has an external responsibility (independent of Worldline).
Sep 4, 11:23 CEST

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Sep 2, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 08:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 02/09/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Aug 19, 11:30 CEST

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Planned maintenance at Worldline: No impact foreseen
Completed - The scheduled maintenance has been completed.
Aug 31, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 08:00 CEST
Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 31/08/2026 between 08:00 and 17:00 CEST.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST.

Please forward this information to your technical department.
Aug 17, 13:09 CEST
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