Service interruption with Le Credit Lyonnais

Incident Report for Worldline (WLOP)

Resolved

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Le Credit Lyonnais on 04-07-2025 between 18:05 and 19:47 CEST.

We confirm that as of 19:47 CEST on 04-07-2025, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

Posted Jul 04, 2025 - 20:19 CEST

Identified

We would like to inform you about an ongoing issue with from LCLJAVA_AH transaction processing as from 18:05 CEST on 04-07-2025.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.

Posted Jul 04, 2025 - 18:45 CEST

This incident affected: Payment integrations (Worldline Ecommerce Payment Pages).