Planned maintenance at Worldline for acquirers you work with: Slight interruptions possible

Scheduled for Sep 15, 08:00 - 14:00 CEST

Scheduled

Please be informed about an upcoming maintenance at Worldline related to some acquirers you are working with. The main maintenance activities are scheduled for 15/09/2025 between 08:00 to 14:00 CEST.

Please note that our team of experts will continue monitoring and performing necessary follow-up actions until required.

During this period, you may experience slight interruptions in the cancellation of transactions. However, we would like to confirm that there is no action nor change required on your side. As a result of this maintenance, the status updates for cancel operations will be provided more promptly.

Rest assured that our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and will act immediately and even roll back the update, should anything unforeseen occur.

Thank you for your understanding and patience.

Posted Sep 01, 2025 - 09:18 CEST

This scheduled maintenance affects: Portals & reporting (Back Office Ogone), Payment integrations (Worldline Batch transaction processing, Worldline e-Terminal, Worldline Ecommerce Payment Pages, Worldline DirectLink API's, Worldline FlexCheckout), and Acquiring solutions (Worldline).