Technical issue causing incomplete or invalid transactions

Incident Report for Worldline WLOP

Resolved

Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status between 10:45 and 12:12 CEST on 29/08/2025.

We confirm that as of 12:12 CEST on 29/08/2025, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.

Posted Aug 29, 2025 - 13:09 CEST

This incident affected: Payment integrations (Worldline e-Terminal, Worldline Ecommerce Payment Pages) and Acquiring solutions (Worldline).