Delayed settlements for BNPP and KBC transactions

Incident Report for Worldline WLOP

Resolved

Our systems have detected that the KBC and BNPP transaction settlement file dated from 28/09/2026 has been rejected.

We confirm that the settlement has been successfully resubmitted to the acquirer on 14/10/2026.

The proceeds of the transactions involved will be credited to your account 15 days later than usual.

We also confirm that the issue has an external responsibility (independent of Worldline).
Posted Oct 15, 2026 - 12:39 CEST
This incident affected: Portals & reporting (Financial clearing and settlement service (Collect)), Payment methods solutions (CBC / KBC Online), and Acquiring solutions (BNP Paribas).